Frequently Asked Questions
Everything you need to know about bringing Vita into your home.
What materials are used in Vita furniture?
We prioritize sustainability and durability. Most of our pieces are crafted from FSC-certified hardwoods, premium linens, and recycled metal alloys to ensure longevity in your home.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. For larger furniture items requiring white-glove delivery, please allow 2-4 weeks for scheduling and transit.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or 'made-to-order' pieces are final sale.
Do you offer assembly services?
Yes, we offer professional in-home assembly for an additional fee at checkout. Our team will assemble your furniture and remove all packaging materials for a stress-free experience.
How can I track my shipment?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery in real-time.
Does my furniture come with a warranty?
Every Vita furniture piece is backed by a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.